Privacy Policy

Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information from third parties where permitted by law. This may include:

• Contact details such as your name, email address, phone number, and business name, provided when you submit an enquiry form or subscribe to communications.
• Account or engagement information, such as details you share when discussing services with us.
• Technical information collected automatically, including IP address, browser type, device information, and pages visited, typically gathered through cookies and similar technologies.
• Any other information you voluntarily provide when corresponding with us, including through email or contact forms.

How We Use Your Information

We use the information we collect for purposes that are reasonably necessary to operate our website and provide our services, including to:

• Respond to enquiries, provide requested information, and communicate about our services.
• Maintain, secure, and improve the functionality of our website.
• Understand how visitors use our website in order to improve content and user experience.
• Meet legal, regulatory, or compliance obligations that may apply to us.
• Send administrative communications, and, where you have consented, marketing communications which you may opt out of at any time.

Legal Basis for Processing

Where applicable law requires a lawful basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to provide a service you have requested, our legitimate interests in operating and improving our business, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out beforehand.

Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and analyse how our website is used. Cookies are small text files stored on your device. You can configure your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. If you disable cookies, some parts of our website may not function as intended.

How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers who perform functions on our behalf, such as website hosting, analytics, or communication tools, under obligations of confidentiality.
• Where required to comply with a legal obligation, court order, or governmental request.
• To protect the rights, property, or safety of True Worthimery, our users, or others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to appropriate confidentiality arrangements.

Data Retention

We retain personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymise it.

Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by us.

International Data Transfers

If personal information is transferred to, stored in, or processed in a country other than the one in which it was originally collected, we will take reasonable steps to ensure it continues to be protected in accordance with this Privacy Policy and applicable law.

Your Rights and Choices

Depending on the jurisdiction in which you are located, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, and to request a copy of your information in a portable format. To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review the privacy policies of any third-party website you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we handle personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us through the details provided on our Contact page.